Terms & Conditions

These Terms and Conditions constitute a legally binding agreement between you and Convene Studio regarding your use of our website and event organisation services. By accessing our website or engaging our services, you agree to be bound by these terms.

Please read these terms carefully before proceeding. If you do not agree with any part of these terms, you should not use our website or engage our services.

"Company," "we," "us," or "our" refers to Convene Studio, operating from 80 Robinson Road, #17-02, Singapore 068898.

"Services" refers to event organisation, corporate event planning, private celebration design, hybrid event production, and related consulting services provided by Convene Studio.

"Client," "you," or "your" refers to any individual or entity that accesses our website or engages our services.

"Event" refers to any corporate function, celebration, conference, seminar, or gathering that we are engaged to plan, coordinate, or produce.

"Agreement" refers to these Terms and Conditions together with any service proposal, contract, or engagement letter entered into between you and Convene Studio.

Eligibility: Our services are available to individuals who are at least 18 years of age and possess the legal capacity to enter into binding agreements. Corporate clients must be represented by authorised personnel.

Accuracy of Information: You agree to provide accurate, current, and complete information when enquiring about or engaging our services. You are responsible for updating any information that changes during our engagement.

Cooperation: Successful event delivery requires timely cooperation. You agree to respond to our requests for information, approvals, and decisions within reasonable timeframes as specified in your service agreement.

Authorisation: By engaging our services on behalf of an organisation, you represent that you have the authority to bind that organisation to these terms.

When using our website or engaging our services, you agree not to:

Violate any applicable local, national, or international laws or regulations.

Provide false, misleading, or fraudulent information.

Infringe upon the intellectual property rights of Convene Studio or any third party.

Transmit any harmful code, viruses, or malicious software through our website.

Attempt to gain unauthorised access to our systems, networks, or client data.

Use our services for any event that promotes illegal activities, discrimination, or harm to others.

Engage in harassment, abuse, or threatening behaviour towards our staff or vendors.

Use automated systems to scrape, copy, or reproduce our website content without permission.

Resell, redistribute, or commercially exploit our services without written authorisation.

Our Property: All content on our website, including text, graphics, logos, designs, and software, is the property of Convene Studio and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written consent.

Event Materials: Event concepts, designs, and planning documents created by Convene Studio remain our intellectual property unless otherwise specified in a written agreement. Upon full payment, you receive a limited licence to use materials created specifically for your event.

Client Content: You retain ownership of any materials, logos, or content you provide to us. By providing such content, you grant us a licence to use it for the purpose of delivering your event.

Portfolio Rights: Unless otherwise agreed in writing, we reserve the right to photograph completed events and use images in our portfolio, marketing materials, and website, with appropriate consideration for any confidentiality requirements you may have.

Planning Timeline: Comprehensive event planning typically requires adequate lead time. We recommend engaging our services at least 8-12 weeks before your event date for corporate functions and 6-8 weeks for smaller gatherings.

Scope Changes: Any changes to the agreed scope of services must be documented in writing. Additional services or modifications may result in adjusted fees, which will be communicated and approved before implementation.

Third-Party Vendors: When we engage vendors on your behalf, we act as your agent. While we carefully vet all vendors, their performance is governed by separate agreements, and we cannot guarantee their services.

Client Responsibilities: Successful event delivery depends on timely client decisions, approvals, and payments. Delays in these areas may impact our ability to deliver services as planned and may result in additional costs.

Currency: All fees are quoted and payable in Singapore Dollars (S$) unless otherwise specified.

Payment Schedule: Payment terms are outlined in your service proposal. Typically, a deposit is required upon engagement confirmation, with the balance due according to the agreed schedule.

Payment Methods: We accept bank transfers and major credit cards. Payment instructions are provided with each invoice.

Late Payments: Payments not received by the due date may incur late fees and may result in suspension of services until the account is brought current.

Taxes: All quoted fees are exclusive of applicable taxes, including GST, which will be added where required by law.

Client Cancellation: If you need to cancel your event, please notify us in writing as soon as possible. Cancellation fees apply based on timing: more than 60 days before the event, 25% of total fees; 30-60 days, 50% of total fees; less than 30 days, 75% of total fees; less than 14 days, 100% of total fees.

Postponement: Event postponement requests are accommodated where possible. A postponement fee may apply, and the new date is subject to availability.

Non-Refundable Items: Deposits, third-party vendor payments already committed, and custom materials produced for your event are generally non-refundable.

Our Cancellation: In the unlikely event that we must cancel our services, we will provide a full refund of any fees paid and assist you in finding alternative arrangements where possible.

Refund Processing: Approved refunds are processed within 14 business days using the original payment method where possible.

Service Provision: While we strive to deliver exceptional events, our services are provided on an "as is" basis. We do not guarantee specific outcomes, attendance numbers, or the performance of third-party vendors.

Limitation of Liability: To the maximum extent permitted by law, Convene Studio's liability for any claim arising from our services shall not exceed the total fees paid by you for the specific event in question.

Exclusion of Damages: We shall not be liable for any indirect, incidental, consequential, or punitive damages, including loss of profits, revenue, business opportunities, or goodwill.

Force Majeure: We are not liable for delays or failures in performance resulting from circumstances beyond our reasonable control, including natural disasters, pandemics, government actions, civil unrest, or infrastructure failures.

Assumption of Risk: You acknowledge that events involve inherent risks, and you assume responsibility for the safety and conduct of your guests during the event.

We understand that event planning often involves sensitive information. We commit to maintaining the confidentiality of your business information, guest lists, budgets, and other proprietary details shared with us during our engagement.

This obligation does not extend to information that is publicly available, independently developed, rightfully obtained from third parties, or required to be disclosed by law.

Termination for Breach: Either party may terminate the agreement if the other party materially breaches these terms and fails to cure the breach within 14 days of written notice.

Immediate Termination: We reserve the right to terminate services immediately if you engage in prohibited activities, fail to make payments when due, or if continuing the engagement would expose us to legal liability or reputational harm.

Effects of Termination: Upon termination, you remain responsible for fees incurred up to the termination date. Provisions relating to intellectual property, limitation of liability, and confidentiality survive termination.

Informal Resolution: We encourage open communication. If you have concerns about our services, please contact us first to discuss and attempt to resolve the matter informally.

Mediation: If informal resolution is unsuccessful, disputes shall first be submitted to mediation under the Singapore Mediation Centre before pursuing other remedies.

Governing Law: These terms are governed by the laws of the Republic of Singapore. Any legal proceedings shall be conducted in the courts of Singapore.

Entire Agreement: These terms, together with any service agreement, constitute the entire agreement between you and Convene Studio regarding the subject matter herein.

Severability: If any provision of these terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.

No Waiver: Our failure to enforce any provision of these terms does not constitute a waiver of that provision or any other provision.

Assignment: You may not assign your rights or obligations under these terms without our written consent. We may assign our rights to a successor entity or affiliate.

Notices: Legal notices should be sent to our registered address or via email to [email protected].

For questions regarding these Terms and Conditions, please contact us: